So I will never

I will never ever ever refer anyone to David's Bridal for a dress at all ever again. I got my wedding dress there and when we purchased it they told me that we could bring it in before the wedding and they would press it for free. Well I took it to the high school to have them bustle it for me because I thought it would be a cool project for them. I got it back finally last week and I called David's Bridal this morning so that I could schedule my dress to be pressed. Well they told me that they don't press the dresses if they haven't been altered by them and that they won't touch the dress now because they don't want to be held responsible for any damages even though its one of their dresses. They didn't tell me this when we purchased the dress because if they had I would have just had them put the bustles on instead. So now I have to find someone to press my dress for me for hopefully cheap in less than 3 weeks. I'm a little ticked off at them right now.

Oh yea and more for them as well.....my MOH (maid of honor) ordered her dress through them as well. Well the original date they told her it would be there was sometime in July. My wedding is June 20th. She told them umm thats not going to work because the wedding is in June and my bride will be very mad at me if its not in by then. So they put a rush order on it and told her it would be in by June 10th and so she scheduled alterations for the 11th and also would have to pay $25 extra for a rush on alterations. They told her they would call her when her dress came in and she didn't leave them as e-mail address because she wanted them just to call her when it got it. Well I called her today to tell her what they said about my dress so she decided to call them about hers. Low and behold her dress has been there since May 21st and no phone call. (The same thing happened with my dress...they told me when it came in they would call me and my dress sat there for a month with no phone call or email about it) So she talked to a manager and scheduled alterations for Thursday and they waived the $25 rush fee because she got no phone call or anything. I am never again dealing with them or sending anyone there to get a dress.

My mom is calling them in the morning to complain and to tell them what she thinks of their service.